Québec City Convention Centre

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CEO MESSAGE

p-michel-bouchardThe Québec City Convention Centre is an important driver of economic activity and the largest business tourism player in the Québec City area. The Centre was named Best Convention Centre in the World in 2006 by the International Association of Congress Centres (AIPC). It is also AIPC Gold Quality and LEED-EB certified. We welcome every year over 200,000 visitors from around the world for national and international events.

With a convenient location at Old Québec’s doorstep, unsurpassed customer service, and a staff proud to be anything but conventional, the Québec City Convention Centre now stands as one of North America’s top venues for major events.

Convention attendees can look forward to an exceptional experience at the Centre itself, but they will also fall in love with Québec City—an anything but conventional convention destination. A lively, safe walled city teeming with culture and activities, Québec City charms visitors with its European feel, rich history and culture, nearby natural wonders, fine dining, and friendliness.

Choosing Québec City and its Convention Centre for your next event puts you on the path to success—and our team will work tirelessly to make sure you get there.

Pierre-Michel Bouchard
President and CEO

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HISTORY

Société du Centre des congrès de Québec (SCCQ) is a government corporation founded on June 15, 1993, to manage, operate, and market the Québec City Convention Centre.

In January 1994 the governments of Québec and Canada announced $81.3 million in funding to build a new facility to replace the Québec City Municipal Convention Centre built in 1974. The aim was to make Québec City a top North American convention destination.

Mission accomplished. Since its inauguration on August 26, 1996, the Québec City Convention Centre has hosted over 2,000 events—that’s 2.8 million room-nights and $1.5 billion in spinoffs in the Québec City area. Today the Centre contributes significantly to the city’s economy and social and intellectual life while putting Québec City on the world convention map with industry-leading sustainable development initiatives.

On June 17, 2011, confident in the outlook for business tourism, the Québec government agreed to invest $36 million to expand the Québec City Convention Centre. This 73,000 sq. ft. expansion project will raise the international profile of the Québec region and Québec as a whole. The $36 million Québec government investment is divided as follows: $4,3 million  for the acquisition of part of the shopping mall Place Québec and $31,7 million for the construction work.

The expansion work started in June 2012 and were completed in March 2014, under the responsibility of the Société immobilière du Québec. In addition to generating some $20 million in economic activity annually, this expansion positions the Québec City Convention Centre as the premiere convention destination in Canada.

1974

  • The Municipal Convention Centre is inaugurated under Hilton Québec’s management.

1988

  • Canada currently has 25 convention centres. Discussions for a new convention centre in Québec City are underway.

1992

  • The new centre’s location is chosen.

1993

  • July
    The bill creating the Société du Centre des congrès de Québec is adopted and sanctioned.
  • September
    The Executive Committee adopts the decree to nominate members of the Board of Directors.

1994

  • January
    Personnel for the Société du Centre des congrès de Québec is selected.
  • April
    Additional investment is brought in for the Centre’s installations and equipment, the purchase of a section of Place Québec, upgrades to the Complex G’s underground passageway and air rights.
  • May
    The Centre’s construction begins.
  • July
    The Centre’s first CEO is named: Mr. Miville Vachon.
  • August
    The sales team is set up. Sales bidding begins.
  • November
    Construction under boulevard René-Lévesque is completed.
  • December
    The Centre confirms the booking of 40 conventions for the first 3 years of operation.

1995

  • January
    A request is tabled for an additional $ 7 million dollar investment. The Centre’s construction costs will have totalled $ 114.7 M.
  • February
    The 34,500 sq. ft. floor of the Centre’s main hall is poured.

1996

  • August
    Official opening of the Québec City Convention Centre.
  • September 4
    The Convention Centre welcomes its first event: The Congrès de l’Union des municipalities régionales de comté du Québec (UMRCQ).

1998

  • June
    Mr. Claude Pinault is named new CEO.

2001

  • April 13
    The Third Summit of the Americas is held at the Centre.
  • August 29
    566 events later, the Centre celebrates its 5th anniversary.

2003

  • July 10
    The Québec City Convention Centre is recognized as one of the best three convention centres in the world (Apex Award 2003).
  • November 21
    The Centre is awarded the 2003 EcoGESte award in the Building Management category, for reducing its greenhouse gas emissions and smart energy management.

2004

  • April 1
    The Chambre de commerce de Québec awards its 2004 Stellaris Prize to the Centre in the Energy Efficiency category.
  • May 31
    Recipient of an Octas in the “Transformation of business process – 500 employees or less” for the successful implementation of an integrated information management system.

2006

  • October 18
    Installation of wireless Internet (WI-FI) access terminals; a first for a Canadian convention centre.
  • April 12
    Inauguration of Sector 2000 of the Convention Centre. Repair costs total $16.7 M.
  • July 18
    Recipient of the Apex Award – Recognized as the world’s best convention centre by the International Association of Congress Centres (AIPC).
  • August 29
    The Convention Centre celebrates its 10th anniversary.

2007

  • January 31
    Mr. P.-Michel Bouchard takes over as CEO.
  • April 20
    The Convention Centre holds a press conference to announce its commitment to sustainable development and launches new service packages for hosting eco-friendly events.

2008

  • 400th anniversary of the City. The Québec City Convention Centre welcomes a record number of international events.

2009

  • Implentation of Anything but conventional branding.
  • April 8
    BOMA BESt level 3 Certication awarded.

2010

  • June 21
    Press conference announcing Bureau de normalisation du Québec’s new Responsible Event Management standard.
  • October 19
    Receives 2010 MIMA Silver Awards for Best Brochure – Venues section, given by Meetings & Incentive travel.

2011

  • Confirms SportAccord Convention to be welcomed in 2012.
  • June 17
    The government of Québec announces a $36 million expansion project for the Convention Centre.
  • June 29
    Receives AIPC Gold Quality Standards.
  • July 6
    Receives LEED-EB certification, silver level, for existing building.
  • September 1st
    Convention Centre’s 15th anniversary.
  • December 1st
    CEO P.-Michel Bouchard, confirms a second term at the head of Société du Centre des congrès de Québec.

2012

  • 10th edition of SportAccord Convention in May
  • Start of the expansion work

2013

  • The Convention Centre offers free high-speed wireless Internet access throughout thanks to a partnership with Videotron Business Solutions

2014

  • The new unified Québec team for business events is launched.
  • Inauguration of the 73,000 sq. ft. expansion project.
  • Québec City confirms that it will hold the Winter World Masters Games 2015
  • Finalist for the AIPC Apex Award 2014 – Best Convention Centre in the world by the International Association of Congress Centres (AIPC)
  • The Centre won silver at MIMA Awards for Best print ad campaign
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Mission and Vision

Our Mission

The Société du Centre des congrès de Québec’s mission is to attract major conventions and events with an international caliber convention centre and exceptional service, positioning Québec City and area as the premiere destination for business events and driving economic activity.

Our Vision

Be recognized as Canada’s premiere destination for international events.

SCCQ’s guiding principles, as set out in our strategic plan:

  • Exceptional client experience
  • Personnel are our #1 asset
  • Relational marketing
  • Excellence
  • Operational know-how
  • Sustainable development
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ORGANIZATIONAL CHART

As a government corporation, SCCQ is managed by a volunteer board of directors that oversees operations and charts the Convention Centre’s broad strategic orientation.

SCCQ’s lean structure consists of 66 employees supervised by a management team.

SCCQ contracts out extensively to local suppliers of goods and services, adding value and generating spinoffs for the Québec City area. In this model 90% of services to clients are provided by partners or subcontractors.

Subcontracting partners:

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aboutCONTRIBUTING TO THE COMMUNITY

The Québec City Convention Centre and its operations have a big impact on the community and economy of the entire Québec City area.

Economic contributions

1996–present (March 31, 2016)

  • $1.7 billion in total economic activity generated
  • $1,371.1 million in new money outside of Québec and the Québec City area
  • $389.2 million in tax and tax-related revenues for government
  • $436.3 million in sales for the hotel and restaurant industries
  • 3,262,714 million room-nights

Yearly average

  • $100 million in economic activity
  • Over 140 events and some 200,000 visitors

Social contributions

  • Some 1,300 jobs created and maintained every year
  • Over 50% of jobs held by people age 35 and under
  • Support for community projects, many for residents of the Saint-Jean-Baptiste neighbourhood where the Centre is located
  • Partnership agreements with regional organizations
  • A showcase of local talent and launching pad for artists
  • Training ground for the tourism professionals of tomorrow
  • Support for promoters of new events

Refer to our Annual Management Report (French only) to find out more.

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SUSTAINABILITY COMMITMENT

The Québec City Convention Centre is a place where you can enjoy meeting today without doing damage that will be felt tomorrow. Our green vision for the future reflects our authentic commitment to sustainability.

The Convention Centre embarked on the path of sustainability the moment it opened its doors in 1996. Respect for the environment, social responsibility, and economic viability are all integral to our vision, operations, and business culture.

Over the years, the Convention Centre has implemented an ever-growing number of tangible measures and innovations to minimize the environmental impact of operations while maximizing its positive social and economic impact. With the aim of providing a healthy, comfortable environment for attendees and staff, the Québec City Convention Centre has invested time, money, and human resources in its LEED building and eco-friendly operations. It also set up an eco-friendly event program to encourage its clients to follow its lead down the path to sustainable development.

The Convention Centre’s unwavering commitment to always doing better has led to measures such as the creation of a Sustainable Development Committee and a Sustainable Development Action Plan in 2008 in response to the Québec government’s Sustainable Development Act.

See our documents: (French only)

Québec City Convention Centre is a founding signatory of the Event Hosts’ and Partners’ Commitment to Sustainable Development Charter.

logo-charte-engagement-developement-durable

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aboutAWARDS AND CERTIFICATIONS

The Québec City Convention Centre has earned numerous awards and certifications, a testament to the know-how of our staff, the excellence of our service, and the soundness of our management processes.

  • 2015, LEED® Canada-CI (commercial interiors) gold level.
  • MIMA 2014, Silver Award Winner, Best Print Advertising Campaign, Meetings & Incentive Travel Magazine
  • 2014 – Finalist, AIPC Apex Award
  • Finalist, Supplier category, Les Vivats 2012 – Loto-Québec contest for sustainable events, Conseil québécois des événements écoresponsables (Québec Council for Sustainable Events)
  • Finalist, State organization category, 2012 Green CEO, Trebora Conseil – Les Affaires
  • 2011 – LEED-EB Certification (Leadership in Energy and Environmental Design) for existing building, Silver level
  • 2011 – AIPC Quality Gold Standards (International Association of Congress Centres’s quality standards program)
  • 2010 – BOMA BESt level 3 Certification
  • MIMA 2010, Silver Award Winner, Best Brochure Venues, Meetings & Incentive Travel
  • 2007 Prime Site Award, from the readers of Facilities & Destinations Magazine
  • Meeting & Incentive Travel Readers’ Choice Award
  • Apex Award 2006 – Best Convention Centre in the World from the International Association of Congress Centres (AIPC)
  • Apex Award 2003 – The Centre is ranked among the top 3 in the world
  • 2003 ÉcoGeste Award in the Building Management category for the reduction of greenhouse gas emission and smart energy management
  • 2004 Stellaris Award, Energy Efficiency category : smart energy management
  • 2004 Octas Award, Transformation of business process – 500 employees or less : successful implementation of the Axapta management system
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AFFILIATIONS

The Québec City Convention Centre is a proud member of the following associations:

  • ABCQ (Québec Association of Convention Bureaus)
  • APEQ (Association des professionnels en exposition du Québec)
  • BOMA International
  • USGBC (U.S. Green Building)
  • CAGBC (Canada Green Building Council)
  • ASAE
  • PCMA(Processsional Convention Management Association)
  • CSAE (Canadian Society of Association Executives)
  • MPI Toronto
  • ICCA (International Congress and Convention Association)
  • AIPC (International Association of Congress Centres)
  • CDEFQ (Club des dirigeants d’entreprises Franco-québécois)
  • IAVM (International Association of Venue Managers)
  • UFI (The Global Association of the Exhibition Industry)
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ACCESS TO INFORMATION

Submitting a request

The Act respecting access to documents held by public bodies and the protection of personal information regulates requests for all documents relating to SCCQ operations.

Requests must be submitted, in writing, to

Secretary and Legal Advisor
Sylvie Godbout
900, boul. René-Lévesque Est, 2nd  floor
Québec (Québec) G1R 2B5
Phone number: 418-649-7711, ext. 4077 / 1 888 679-4000
Fax: 418-649-5221

Contact me Sylvie Godbout

Documents available under the Regulation respecting the distribution of information:

Inventory of personal information files

Personal information held by SCCQ is kept in personal information files as per Section 76 of the Act respecting access to documents held by public bodies and the protection of personal information.

Files accessible as per Section 4, Subsection 1, Paragraph 5 of the Regulation respecting the distribution of information and the protection of personal information include

  • Candidate database
  • Human resources
  • Employee health
  • Workplace accidents
  • Safety
  • Pre-hospital medical treatment

Personal information release register

Under Section 67.3 of the Act respecting access to documents held by public bodies and the protection of personal information, SCCQ must record in a register any release of personal information.

List of contracts over $25,000 awarded by mutual agreement or calls to tender:

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BOARD OF DIRECTORS

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MANAGEMENT TEAM

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WORKS OF ART

As provided for under the Government of Québec’s Integration of the Arts into Architecture and the Environment of Government and Public Buildings and Sites policy, the Québec City Convention Centre sets aside 1% of its construction and expansion budget to produce works of art to fit the architecture, interior and exterior space, purpose, and users of its facilities. Works attest to the diversity of Québec artists and will make up a large part of our artistic legacy.

Quatuor d’airain (The Bronze Quartet, Lucienne Payan-Cornet)

The four bronze forms depict the successive positions of an imposing beast powerfully leaping. Four stages of a movement make tangible the relationship between space and time in a mighty outburst of freedom.

oeuvre-quatuor-d-airain

Paraiso (René Derouin, artiste)

Paraíso is a 30.5 m x 20.5 m mural representing the duality of the baroque, figured in the heritage of Mexico with its blending of the great Mesoamerican and colonial Spanish cultures, then filtered by the artist through the lens of his own, Québec, culture.

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