Your privacy is of the utmost importance to Société du Centre des congrès de Québec (SCCQ), which runs the Québec City Convention Centre and is responsible for this website.
Personal information collected through this website is handled in accordance with Québec’s Act respecting Access to documents held by public bodies and the Protection of personal information. This Privacy Policy also complies with the Regulation respecting the confidentiality policies of public bodies that collect personal information through technological means.
Scope of the Policy
This policy applies only to this website. Our website provides links to other sites, including event sites. Any nformation exchanged through other websites is not subject to this Privacy Policy. We therefore invite you to read the privacy policies that apply to the websites you visit.
Data Shared Automatically
When you access this site, your computer and our server automatically share data. This sharing is necessary for the server to send you a file compatible with the computer equipment you are using. The following data is shared:
- The name of your Internet service provider.
- Your IP address.
- Your browser (e.g., Firefox or Explorer) and operating system (e.g., Windows, Mac OS).
- Pages you visit.
- Search terms you use.
- Dates and times you visit these pages.
- Address of the referring website if you access our website from another website.
Most of the information automatically transmitted between computers does not reveal your identity. It is collected only because of the technological requirements of Internet browsin
Use of Cookies
Essential cookies are used to facilitate navigation throughout this website. These small text files are stored on your computer or mobile device and contain information about your browser and the pages you visit. You may delete or disable cookies in your browser (such as Chrome, Edge, Safari or another browser) at any time. Please refer to your browser’s support website for instructions.
In addition, session cookies and persistent cookies are stored on your device. The first time you visit our website, you may choose the cookie settings that best suit your preferences. Your consent and selected preferences are then saved, so you do not have to make your selection each time you visit. You may review or modify your consent and cookie preferences at any time by clicking the circular icon located in the lower-left corner of your screen. These cookies support web analytics tools, social media features, online advertising and targeted electronic communications. Their specific purposes are described in greater detail below. You may refuse the use of these cookies without affecting your ability to browse this website.
If you are using a public computer or sharing a computer with other users, be sure to clear your browsing history and any other traces of your activity before ending your session.
Use of Web Audience Measurement Tools
SCCQ uses Google Analytics, Google Tag Manager (GTM) and Crazy Egg, web analytics tools that use cookies to collect information about how you use the Québec City Convention Centre website. The collected information includes:
The collected information includes:
- Pages you visit.
- Dates, times, duration, and frequency of your visits.
- Links you click.
- The type of operating system and language of your computer, the name of your Internet service provider, and your geographic location (region).
- Your IP address is also collected, but it is anonymized (truncated) to ensure the confidentiality of your information. The IP address is made anonymous to prevent it from revealing the Internet user’s identity.
These audience measurement tools use the information collected to generate statistics and reports on browsing of this website, which allows SCCQ to improve and optimize users’ online experience. We use the information collected solely for these purposes and will not use it for any other purpose without your consent.
This technical information is collected and subsequently anonymized by Google and Crazy Egg, meaning it cannot be used to identify you. However, Google and Crazy Egg may store data in the United States or elsewhere and may disclose it to third parties for analytical purposes or where required by law.
If you wish, you can prevent information about your browsing activity from being collected by refusing or updating your statistical and marketing cookie preferences through the consent management tool available on our website.
Social Media and Online Advertising
SCCQ may share information about its services with social media platforms and advertising agencies. Browsing information may be used to match online communications to your interests or to measure the effectiveness of online advertising campaigns.
You can manage ad display and learn more about the subject on the websites of the Digital Advertising Alliance of Canada (DAAC).
Electronic Communications
SCCQ offers visitors the opportunity to subscribe to electronic communications. Information about your interactions with these communications may be collected and used for statistical purposes and to provide more relevant electronic communications.
Forms and Online Payment
SCCQ provides the following forms and tools on the Québec City Convention Centre website:
- Request for proposal form.
- General contact form.
- Employement application form for a position or spontaneous application.
- Orders forms for exhibitor services and online payment.
- Subscription form for electronic communications.
To complete these forms and use the tools, you must provide certain information, including your first and last name and your contact information. This information will be stored according to SCCQ’s classification plan.
SCCQ works with an external provider to collect your payment information. SCCQ personnel do not have access to this information, which is collected and securely stored by Stripe, an online payment platform. You may consult Stripe’s privacy policy to learn more.
Access to Personal Information
We will never sell your personal information to anyone.
Access to personal information is restricted to employees who require it to perform their duties, as well as to members of the Communications and Marketing Department responsible for digital marketing and market intelligence analysis. Service providers may also have access to your personal information when necessary, for example, when performing website maintenance or updates. They are granted access only to the information required to provide the requested services. They are prohibited from using your information for any other purpose or disclosing it to third parties. In addition, they are required to implement rigorous security and confidentiality measures.
Security Measures – Retention of Personal Information
The Québec City Convention Centre Corporation has implemented a range of security measures to protect personal information, including:
- Physical safeguards: Controlled access to administrative offices and certain restricted areas.
- Administrative safeguards: Access to personal information is limited to authorized personnel who require it to perform their duties. A records retention schedule is in place, and retention periods are established according to the sensitivity of the information.
- Technological safeguards: Use of personalized login credentials with multi-factor authentication, firewalls and intrusion detection software, as well as periodic audits of information systems.
When your personal information is no longer required, it is securely destroyed or anonymized so that it can no longer be used to identify you. Anonymous information may be retained for purposes such as analyzing the use of our website.
Person Responsible for Access to Documents and Protection of Personal Information
Requests for access to information, as well as any questions, complaints or comments, may be submitted in writing. The person responsible for the administration of the Act respecting Access to documents held by public bodies and the Protection of personal information is also responsible for ensuring compliance with this Privacy Policy. Their contact information is available on the Access to Information page.
Update on July 17, 2026.