Québec City Convention Centre


The Québec City Convention Centre is located in a bustling neighborhood, in downtown Québec City.

Tab menu in the page


ServicesYou’re in Good Hands

At the Québec City Convention Centre, our team of solution oriented professionals provides service that’s anything but conventional to help make your event a success. Convention Centre staff work with experienced partners and collaborators to provide a full range of specialized meeting and event services, including event coordination, visitor reception, security, food and beverage, housekeeping, facility maintenance, hall rigging, installation and takedown, technical production, IT and technology, and more! Their goal is simple: to deliver unparalleled service focused on solutions and the success of your event. With a client satisfaction rate of over 90% year after year, you’ll quickly discover that we’re as good as our word.

Housekeeping team


Technical production

Additional StaffCommitted to Helping You

You’ll find our dedicated team of anything-but-conventional professionals to be a friendly and reassuring presence. If you’d like to add staff to enrich your participants’ experience at the Convention Centre or meet specific needs during your event, just let us know. We have qualified hospitality and security staff at the ready.

Shipping and CustomsLet Our Experts Help You!

The Québec City Convention Centre is recognized by the Canada Border Services Agency (CBSA) as an official customs clearance site. We also work with specialized shipping and customs partners to make the whole process easier for you.


Food and Beverage

The food at the Québec City Convention Centre is a reflection of the city’s incredibly vibrant food scene. Working with an experienced culinary team, our Chef heads up the biggest kitchen in the region. This state-of-the-art facility can turn out up to 6,000 meals a day—everything from breakfasts to gala dinners, and buffets to box lunches. Our exclusive food and beverage partner, Capital HRS, provides excellent advice to help you select your menus and sort out the logistics of your needs.

Menu options

Our food and beverage offering is flexible and can adjust to Québec’s Public Health Authority’s sanitary measures. While catering to large groups and to the most refined palates, our Chef and his team have created menu options that will meet your event’s needs and food safety requirements. Our team will delight you with local flavors and help your discover Québec’s incredible food scene.

You can start planning food and beverage for your next event by contacting Capital HRS, our exclusive F&B partner, at 418 649-5212 or 1 888 446-3144.

“We listen to the needs of our clients, but try our best to bring them on unbeaten culinary paths. Our goal is to offer an immersive experience that will tantalize not only guests’ taste buds but also all their senses.”

Ecofriendly Snack Bar

Light meals, including sandwiches, soups, and coffees, are available at our snack bar, conveniently located in the foyer on Level 3. Right alongside, you’ll find an inviting lounge with a view of the Saint-Jean-Baptiste district and a relaxing atmosphere that’s great for networking. Most of the food items are prepared from scratch by our exclusive food and beverage partner, Capital HRS. Hours vary depending on the activities at the Centre. A mobile snack bar is also available to provide meal service to visitors and participants directly in their event sector. You’ll be pleased to know that 85% of the snack bar’s throwaway containers are compostable—a detail your participants are sure to appreciate.

Eco-friendly Cuisine

If there’s one place we can take positive steps to protect the environment, it’s in the kitchen. Ours is the biggest in the city, and we don’t skimp when it comes to ecofriendly practices. Did you know we were the first convention centre to use green tableware? Today, almost all the disposable containers and tableware we use are biodegradable. And to avoid food waste, our cooks come up with imaginative ways to make the most of these ingredients. Any food or extras we can’t use are given to charity to help alleviate hunger in Québec City. We donate hundreds of kilos of food every year.

From pantry to table, we keep up with innovations and are constantly tweaking our processes to make sure we’re ecofriendly as we serve up local cuisine. Thanks to our partnerships with local farms, the food we serve at the Québec City Convention Centre usually highlights products from Québec. In 2022, Capital HRS obtained, among other things, the Fourchette bleue certification of the Exploramer program, which promotes a sustainable management of the St. Lawrence marine resources and ecosystems.

At a glance

  • 85% of the snack bar’s throwaway containers are compostable and the rest are recyclable
  • The kitchen has bins for composting and recycling
  • Water for all events is provided in pitchers instead of bottles
  • Stir sticks for coffee are made of wood, not plastic
  • Bulk dispensers are used for milk, cream, juice, sugar, and butter; utensils are provided
  • Our menus feature local products
  • Extra food goes to shelters and transition homes

Food Safety

Do some of your guests have health problems, allergies, or dietary restrictions? Are there vegetarians in the crowd? Our food and beverage partner, Capital HRS, pays special attention to special needs and takes health and safety very seriously. All Capital HRS food staff and managers and the majority of food handlers have received Steritech training in hygiene and food safety. An effective prevention and monitoring system is also in place to avoid any risk of food contamination.

Serving Drinks Responsibly

Evening events, galas, and cocktail parties are worry-free events at the Québec City Convention Centre. Our team takes care of everything to ensure guests’ safety and wellbeing. The Convention Centre is Service in Action certified, which means all bar staff are trained to facilitate responsible drinking. And to make sure everyone gets home safely, the Convention Centre partners with TZ Capitale Nationale to offer convention-goers and guests a safe ride home.


A/V ServicesBright Lights and Sensational Sound

Light and sound can be used in so many different ways to make your content more engaging and create a captivating experience. The Québec City Convention Centre and its partner Encore have the expertise you’re looking for and the presentation and A/V solutions you need: audience response, interactive technology, lighting, mobile apps, presentation management, simultaneous translation, stage management, video projection, and more.


Why Work with Encore?

As the Québec City Convention Centre’s resident A/V services provider, Encore has a flawless understanding of our sophisticated A/V system and safety rules. Plus, with their extensive experience at the Convention Centre, they know how to use every space to your best advantage. Their expert team has access to our facility 24 hours a day, seven days a week, and is intimately familiar with all of the equipment available onsite.

“Working with the Encore team (previously Freeman team) at the Québec City Convention Centre was a pleasure. The professionalism of Philippe Dupont, Martin Skilling, and the entire Freeman techs brought our event to new levels. The results of their hard work was the best and most impressive production for the Association yet, and one that will be difficult to top. I highly recommend them and hope to work with them again in the future.”

David, Eventive Group

Mobile Event App

Event organizers who choose to work with Encore can receive access to event planning app Chime Live. With free wireless Internet available throughout, the Québec City Convention Centre and Encore offer event attendees the possibility of quickly accessing event information on this user-friendly event app using any smartphone.

Interested? Have questions? Contact the Encore specialists at AV-CCQ-ca@encoreglobal.com.


Make the most of your event with webcasting. Offered by our partner Encore, webcasting is used to broadcast multimedia content (either live or deferred) on the web. This increasingly popular option increases your audience and lets you make conference presentations available to future viewers. 

Interested? Have questions? Contact the Encore specialists at AV-CCQ-ca@encoreglobal.com.


Digital signage, display and advertising


Discover our signage solutions

Based on the area and level where your event will take place, view the multiple display options available to you by consulting the guides below.

Discover our additional display options
(all levels and areas)



The Québec City Convention Centre also offers spaces for large format color banners to increase your event’s visibility. Create a striking effect inside and outside with banners strategically place around the Convention Centre. Be bold! Our team will help you realize your most anything but conventional ideas with custom made solutions. Our specialists will take care of production and installation. We offer flexible turnkey packages with our trusted partner, Turgeon Lettrage.


Businesses, merchants and organizations

Do you wish event attendees could learn more on your business, your services and your products? Our flexible digital signage network provides a variety of solutions for advertising and video streaming. You can even opt for large-format displays in the Convention Centre’s spaces with our banner solutions.

Contact our Director of Customer Care, Caroline Bérubé, at 418 649-7711, ext. 4081 or 1 888 679-4000, to learn more on our advertising opportunities.

Learn more on our signage solutions and prices


ServicesInternet and equipment rental

Free Wi-Fi: Wall-to-Wall and Limitless!

Unlike a unicorn, our free Wi-Fi is not a myth! There is simply no equal to our free high-speed Wi-Fi. 

·         15 Mbps connection

·         Unlimited data transfer

·         $0

Our free Wi-Fi is stronger, better and more powerful than anything you’ve encountered so far in a meeting venue. It’s your new and improved event reality when you choose the Québec City Convention Centre.

We offer wall-to-wall Wi-Fi free of charge at all times throughout our facility. Coverage is available in every room and common area, with absolutely no dead zones.

Your delegates will enjoy an easy and powerful Internet experience like never before.

Wired Internet and Equipment Rental 

Encore is our trusted exclusive partner for made-to-measure Internet and equipment rental. Their team will help you target your wired Internet needs, create private internal networks (VLAN), or rent computer equipment.

·         Full onsite inventory.

·         Brand-name and quality computer equipment rentals.

·         Turnkey solutions for event offices, training rooms, trade show booths, and Internet cafés.

·         Qualified technicians for assistance.

For more information, contact Encore at 418 649-5226 or at eric.gingras@encoreglobal.com.


Additional Staff

Greeting ServicesA Multitalented and Welcoming Team

The Québec City Convention Centre likes to offer every visitor a welcome commensurate with the city’s reputation for fine hospitality. You’ll find friendly, bilingual members of our professional reception team on hand throughout the Convention Centre to direct attendees and visitors to their activities and answer any questions they may have. This service is offered free of charge courtesy of Garda SENC (TalentWorld), our official partner for greeting services.

In addition to the reception staff included in our basic rate, you can request additional staff for specific events or short term needs. Our qualified personnel can welcome guests to an evening or exhibition, help with registration or ticket services, staff cloakrooms, handle crowd control, fill gift bags, or help with other tasks,. We’ll draw up a customized service offer based on your specific needs.

SecurityDiscreet & WellTrained Professionals

We host highsecurity events and offer close protection services for highprofile guests, as well as crowd and demonstration control. Your attendees can go about their business without any concerns, secure in the knowledge that they are in a highsecurity setting. Commissionaires Québec, our official security partner, provides efficient, discreet protection as well as comprehensive medical assistance. Onsite, you’ll find an infirmary and all the necessary medical equipment, such as EpiPens and semi-automatic defibrillators. In addition, all security personnel are certified first responders.

If you need additional security personnel to guard rooms, control access, protect high-profile guests, or install additional surveillance equipment, just let your event coordinator know.


Shipping and Customs
Let Our Experts Help You!

Make life easier for your exhibitors, sponsors speakers and poster session presenters. Our accredited partners Dolbec International et ConsultExpo offer streamlined shipping and customs services to simplify the customs process for conventions, meetings, trade shows, and more.

Handling Transport Logistics for All Your Event Materials

To optimize your shipping logistics, our trusted partners gather your event materials locally to ensure not only the coordination of pick-ups and deliveries for your exhibitors, but also those for your partners. Simplify event planning by choosing one of our partners services. This service makes your job a whole lot easier and lets you set an optimal schedule for deliveries to the Québec City Convention Centre.

Our partners also offers North American and international (air and sea) shipping services.


Procedures and Event Registration

Reassure your exhibitors and participants about customs and clearance procedures for your event. Our trusted partniers can help you register your event with the Canada Border Services Agency so that your exhibitors, sponsors, speakers and poster session participants can qualify for duty and provincial sales tax exemptions on materials they import for the convention (some restrictions apply). Once the goods arrive in Canada, they’ll move smoothly through customs without delays.

For questions, contact Nathalie Loiselle, Head of Exhibitions, at  418 649-7711 or at 1 888 679-4000, ext. 4384.



The Québec City Convention Centre offers your event attendees the Show your badge program. On presentation of their event badge, they will be able to take advantage of exclusive offers in restaurants, attractions and boutiques in the Québec region. A great benefit to boost attendee satisfaction!

Download the promotional material and use it in your communications (social media, newsletters, websites, etc)

Visit our Show your badge page to see the participating businesses. 

Need info? Contact our anything but conventional team

Contact us