Practical InformationEverything You Need to Know about the Convention Centre!

For all the need to know info, see our practical information section. It’s full of important details to help you plan your trip to Québec City.

Getting to the Convention Centre

Getting to Québec City

Jean Lesage International Airport is just 20 minutes away from the Convention Centre. Our section on Getting here explains how to travel to Québec City by car, train, plane, or bus.

Getting to the Québec City Convention Centre

The Québec City Convention Centre is completely central:

Just 20 minutes by car from Jean Lesage International Airport (YQB), which offers over 350 flights each week, many of them direct
Just 10 minutes from the bus and train station (Gare du Palais)
Within walking distance (5–20 minutes) of numerous natural, cultural, and historic sites and attractions (Old Québec, the Plains of Abraham, Parliament Hill, the Old Port, the Petit Champlain district, the gallery district, Saint-Roch, and Grande Allée)
Just 30 minutes from the great outdoors and a wealth of outdoor activities in beautiful surroundings

Getting around – In Town

Public Transport

Get around safely and sustainably with Réseau de transport de la Capitale (RTC), Québec City’s public transit system.

RTC offers passes for unlimited travel on weekends or for five consecutive days—very handy for getting around the city during a convention.

Free parking with Park-O-Bus

Enjoy the convenience of driving and taking public transit. Park your car in a free, designated parking and use public transit to easily get to the Québec City Convention Centre. Click here to plan your Park-O-Bus itinerary.

àVélo, e-bike-sharing service

The e-bike-sharing service, àVélo, offered by the Réseau de transport de la Capitale (RTC), Québec City’s public transit services, is now available in Québec. You can use electric bikes for short trips around the city from spring through fall. There are stations near the Québec City Convention Centre.

By foot or bike

Given the Convention Centre’s terrific location amidst major hotels and steps away from Old Québec, walking is always a great active transportation option.

Cyclists can use the bike racks located at the Convention Centre’s main entrance at 1000 René-Lévesque Est, as well as those located at the entrance to the Indigo parking lot at Place Québec (rue Saint-Joachim).

Rideshare

Drivers who plan a visit to the Québec City Convention Centre can offer a ride on Ridesharing.com to find passengers looking for transportation solution. Whether for it’s for short or long distances, ridesharing is a convenient, economic and environmentally friendly way of travelling.

Parking

A pedestrian tunnel links the Québec City Convention Centre to four indoor parking lots with a total of 4,175 parking spaces. The car parks are managed by Indigo and Société Parc-Auto du Québec.

Indigo Rates

Place Québec underground parking
Evenings (7 days a week) – Maximum: For 12 hours, between 4 p.m. and 6:59 a.m.: $12
Weekdays – Maximum: $25
Delta underground parking
Evenings (7 days a week) – Maximum: For 12 hours, between 4 p.m. and 6:59 a.m.: $12
Weekdays – 24-hour maximum (daytime, reached after 4:31 p.m.): $20

Société Parc-Auto du Québec

Place d’Youville underground parking
Édifice Marie-Guyart underground parking

Evenings (7 days a week) – Maximum: For 12 hours, between 4 p.m. and 7:59 a.m.: $12
Weekdays – Maximum: $18

Street level Pay Parking

Meter parking is available on the streets around the Centre and in various areas throughout the city. The PayandGo pay stations make it quick and easy to park on the street. Pay parking is generally in effect Monday to Saturday from 9 a.m. to 9 p.m. and Sunday from 10 a.m. to 9 p.m.

Use the COPILOTE mobile app to pay for any Québec City parking spot equipped with a meter or pay station, whether it’s on the street or in a parking lot. No fees apply. Copilote also lets you add money to your meter remotely, so you never have to dash back to the meter.

Charging Stations – Electric Vehicles

Electric vehicle owners can charge their car at Circuit électrique’s 240V charging station in the Place Québec parking lot operated by Indigo and directly connected to the Québec City Convention Centre. There are two parking spots for the charger: a service spot while the car is hooked up and a vacant spot for the wait time after the car is charged.

Accessibility

The Québec City Convention Centre meets the standards of the National Building Code of Canada and the American Disability Act and is rated “accessible to persons with a physical impairment” by Kéroul. The Convention Centre has an action plan to meet the needs of the mobility impaired and is proud to be an inclusive and fully accessible facility.

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Accessible to Persons with a Physical Impairment

The Québec City Centre’s facilities are rated “accessible to persons with a physical impairment.” This means that the Centre meets all of the accessibility requirements established by Kéroul, a recognized organization that works to make tourism and culture accessible to persons with restricted physical ability. Convention Centre facilities, access, and equipment are adapted for all our visitors. The Centre is a secure facility and offers personalized greeting and support services to guests with disabilities.

Wheelchair available

To make your life easier, we have wheelchairs available for your use at the Convention Centre. You only need to leave an identity card. Visit the ticket office or reception.

Special needs

Do you have special needs? Plan your visit to the Convention Centre with the help of Jean-Pierre Roger, our Head of Greeting Services, at 418 644-4000 or at 1 888 679-4000.

Accommodation

Accommodations abound near the Québec City Convention Centre. Options include prestigious downtown hotels, charming boutique hotels in Old Québec, quaint B&Bs, and youth hostels, with over 17,000 rooms in the Québec City area to choose from.

Over 3,000 superior-quality guest rooms and suites can be found within a 5 to 20-minute walk of the Québec City Convention Centre. The Hilton Québec and Delta Québec, both fourstar hotels, offer a total of 948 rooms and have indoor passageways that link directly to the Convention Centre.

Find out more about accommodations in Québec City

Restaurants

The Québec City Convention Centre is just minutes away from dozens of restaurants of every kind and price range.Home to French restaurants, microbreweries, bistros, sidewalk cafés and much more, the city has earned an outstanding reputation for its innovative cuisine, fine regional products, and creative artisans and chefs.

Light meals are available at the Convention Centre at Le Lounge* restaurant and the Petit Café*.

The Centre is part of a complex that has two restaurants, Le Subtil and La Prep, and a convenience store.

*Closed until futher notice.

Discover Québec’s Restaurants and Fine Dining

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Free WiFi

The Québec City Convention Centre offers free wall-to-wall WiFi at all times throughout its facility. Stay connected at all times with 15 Mbps connection and unlimited data transfer. Coverage is available in every room and common area, with absolutely no dead zones.

Free WiFi is also available in the Desjardins Promenade outside the Centre courtesy of ZAP Québec.

Sanitary Measures

When you visit the Québec City Convention Centre, you enter an environment that is as safe and healthy as possible. Your safety is the absolute top priority for all of our teams.

Our Health and Safety Plan, approved by the Province of Québec’s health authority, details the measures we have put in place to ensure that our clientele, visitors and staff are protected. We will never say it often enough: your well-being is our top priority!

If you are attending an event at the Québec City Convention Centre, you will have to:

Wear a procedure mask inside the Convention Centre. As mentioned by Québec’s Health Authority, you can take off the mask to eat or drink.
Use hand sanitizer put at your disposal when entering the Convention Centre and its meeting rooms.
Stay home if you are have symptoms and are unwell.

Read our sanitary measures

Sustainability

At the Québec City Convention Centre, we are proud to do everything we can to protect the environment and offer you a green building. Be part of the movement by adopting a few simple habits during your next visit!

Fill your water bottle or reusable container in one of our 16 touchless water fountains located in public areas.
Drop your disposable mask in one of the recycling boxes installed at the different entrances of the Centre. Each part of the mask will be 100% recycled by Go Zero and its social economy partners.
Sort your waste in the bins provided and help us maintain a recovery rate of at least 80% of the residual materials and compostable products generated by the Centre’s activities.

Learn more about our sustainable actions

FAQ

Where can I find information about events at the Centre?

See our calendar of events for all non-confidential events.
Is there WiFi?

The Québec City Convention Centre is proud to offer free wireless Internet. See the Free WiFi section for details.
What are the nearest hotels to the Convention Centre?

An indoor passageway connects the Québec City Convention Centre to the Hilton Québec and Delta Québec hotels. To learn about the full range of accommodation options near the Centre, see the Accommodations sections.
How do I get to the Centre?

We’re located in downtown Québec City, so getting here is a breeze! You’ll find all the information you need in the Getting Here – Access section.
How much is parking?

The parking lots at the Québec City Convention Centre are managed by Indigo and Société ParcAuto du Québec. For rates, see the Parking section.
Do you have wheelchairs?

The Québec City Convention Centre is fully accessible. Wheelchairs are available upon request.
I lost something at the Centre. Who can I contact for help?

We’re sorry to hear that! Fill out the form on the Contact page and we’ll follow up with you shortly.
What health measures are in place for events?

Our Health and Safety Plan details the measures we have put in place to ensure that our clientele, visitors and staff are protected. See the Sanitary Measures section for more information.

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