Québec City Convention Centre

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Please take note that since September 1st, 2021, a proof of vaccination is asked to participate in events held at the Convention Centre.

 

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Sanitary measures

Health and Safety Measures for Your Events

Hygiene. Health. Safety. These three words are extremely important for us at the Québec City Convention Centre. However, these three words are not new to us as we have always been committed to surpassing the highest standards in health and safety.

Our Health and Safety Plan, approved by the Province of Québec’s health authority, details the measures we have put in place to ensure that our clientele, visitors and staff are protected. We will never say it often enough: your well-being is our top priority!

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What to Do If You Are Attending an Event

If you are attending an event at the Québec City Convention Centre, you will have to: 

  • Wear a procedural mask inside the Convention Centre. As mentioned by Québec’s Health Authority, you can take off the mask to eat.
  • Use hand sanitizer put at your disposal when entering the Convention Centre and its meeting rooms.
  • Show proof of vaccination. 
  • Stay home if you are have symptoms and are unwell. 

Overview of Our Sanitary Measures

  • We’ve upgraded the building and provide optimal housekeeping

    • Mobile sanitizer gel stations in strategic locations,
    • Constant supply of fresh air to the Centre (12 air exchanges per hour or more): high-quality air filters,
    • Public areas and meeting rooms cleaned continuously,
    • Touchless automatic door openers for washrooms; those that do not have one are kept open with a doorstopper,

  • Comfortable and reassuring spaces

    • Room capacity and technical services established according to social distancing regulations,
    • Debit/credit card payment accepted only,
    • Masks available for guests to purchase,
    • Well-designed circulation in rooms, common areas, corridors, hall entrances and exits, etc.

  • Prevention measures

    • Possibility of installing a health information kiosk staffed by a health professional (to answer questions, measure body temperature, provide masks if necessary, etc.),
    • Control process for external suppliers during exhibitions at the Centre’s entry/exit points (staff entry and loading docks).

  • Redesigned food services, but still just as safe

    • Reinforcement of procedures, cleaning and sanitation frequency of frequently used objects and surfaces,
    • Escoffier service and ready-made meals to limit the handling of instruments, food and line-ups,
    • Elimination of self-service stations requiring multiple handling and contact.

  • Effective visuals and communication

    • Safety instructions posted on the floor and on the walls,
    • Promotion of automatic drinking fountains, non-contact disinfectant gel, non-contact sinks, air exchanges, frequency of cleaning, etc.,
    • Safety tips reminders via website, social media and dynamic signage,
    • Guests presented with the measures taken to ensure their safety and well-being before and during the event.

     

  • Healthy staff

    • Check the health of staff and subcontractors upon their arrival at the Convention Centre,
    • Mandatory hand washing stations at the staff entrance as well as in the backstage areas and at the loading docks,
    • Prohibition to report to work in case of flu or cold symptoms,
    • Establishment of disinfection processes for work tools.

Your Safety: Our Top Priority

When you visit the Québec City Convention Centre, you enter an environment that is as safe and healthy as possible. Your safety is the absolute top priority for all of our teams. Any event attendee, exhibitor, supplier and staff member can rest assured knowing that our sanitary measures and operations have been reviewed to ensure they go beyond the standards established by the Québec Government. We can count on our extraordinary cleaning and maintenance team that contribute to our reputation for excellence!

Cleaning and Maintenance: Essential Services

At the Québec City Convention Centre, we have the BEST cleaning and maintenance team around!

These professionals—who are anything but conventional—work very hard to keep our Centre safe. As they clean and push their chariots around, you can see that they love their work. They always have a smile on their faces. We are so proud of the quality of their work. Gone are the days that women and men who were part of cleaning and maintenance teams were relegated to doing their work as discreetly as possible. Today, cleaning and maintenance are essential services! We want to see them everywhere! For our partner, GDI Services aux immeubles, which spearheaded the Propreté en santé initiative, these technical cleaning experts do not clean for appearances. They clean to keep people healthy!

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