30 Years of Impact: Meet the Humans of the Québec City Convention Centre

Case Studies Community Events

Every event has the potential to leave a mark, but a few achieve something more. Conferences have the power to create lasting memories, shape careers, and connect people in meaningful ways. At the Québec City Convention Centre, those moments happen every day. What begins as a professional gathering often transforms into a defining chapter of a personal story.

In honor of the Convention Centre’s 30th anniversary, we are celebrating the people behind the events. From first-time speakers to seasoned planners, here are a few of the defining moments experienced within these walls.

A Speaker’s Home Stage: Karina’s Story

Karina Lehoux is no stranger to the stage. As a professional emcee, she has hosted countless business events. Her connection with the Québec City Convention Centre, however, is something special.

Each time I come here, my heart is full,” she says. “This is not just a stage or a contract. It is a place where I feel completely at home.”

Karina emphasizes the synergy between her role and the support she receives behind the scenes. The warmth, professionalism, and respect she experiences in every interaction fuel her presence on stage. “When I step into the spotlight, I carry with me the energy and kindness I have received backstage. The Centre has given me a space where I feel truly aligned with my purpose.”

Ms. Karina Lehoux, a professional conference host, hosting the gala for the Soirée Hommage aux ambassadeurs.

From Travel Blogger to Confident Creator: Amy’s Story

For Amy Green, the UK-based cultural travel blogger behind TempleSeeker.com, the Centre was the catalyst for a major business pivot.

Attending TBEX at the Québec City Convention Centre truly transformed my business,” she says. “It was my first time at the conference, and the sessions on video and AI gave me the tools to finally step confidently into YouTube.

Since her visit, Amy has launched successful video content, including a short filmed at the Saint Joseph’s Oratory that garnered over 1,500 views in days. “I left Québec feeling energized and connected to a global community. The Centre was the heart of that evolution.

Speakers on a stage set up in Room 200 of the Québec City Convention Centre for the TBEX 2025 event.
Photo: Bryan Butterfield
Exhibitors giving one-on-one presentations at their booths during the TBEX 2025 event at the Québec City Convention Centre.
Photo: Bryan Butterfield

From First Event to Full-Circle Career: Heather’s Story

For Heather Reid, CEO of Planner Protect and a seasoned event planner with over 30 years of experience, our walls hold the “bookends” of her career.

In the 1990s, the Québec City Convention Centre hosted the very first full conference I ever planned. In 2023, it hosted my last. It was a beautiful, full-circle moment.

Heather’s journey involved bringing numerous associations to the Centre, consistently citing the team’s support as the gold standard. She was so impressed that she nominated two team members for an industry award—which they won. The most emotional moment? Reconnecting with Isabelle Godin, a former sales professional who returned to volunteer at the Centre after retirement. “We both shed a few tears. It was deeply emotional.

Setting the Bar High: Catherine’s Story

Catherine Bachand, speaker and radio host at Québec’s WKND radio, has delivered her conference Y’a pas de hasard (There’s No Such Thing as Chance) dozens of times. Her experience at the Québec City event venue, however, stood out as truly unforgettable.

When I arrived at the Centre, I felt like Céline Dion,” she laughs. “I have never had such a grand, heartfelt welcome.”

For Catherine, the team’s kindness and their deep understanding of a speaker’s reality made all the difference. “They know exactly what it takes to deliver a keynote; it isn’t always easy to manage the stress and stage fright. Their calm and professionalism allowed me to show up fully and give it my all. I felt supported, welcomed, under no pressure, and completely free to be myself.

This experience left a lasting impression: “The team at the Centre has truly set the bar high for every other venue where I will present my conference.

Speaker Catherine Bachand giving a presentation on stage at the Québec City Convention Centre.

A Testament to Trust: Alison’s Story

For Alison Nash, Executive Director of the Canadian Association of Orthodontists (CAO), returning to the Québec City Convention Centre was more than a professional milestone. It marked the culmination of years of collaboration, trust, and meaningful connection through some of the industry’s most challenging times.

Only three times in our 75-year history have we had to cancel our Annual Scientific Session because of global events,” she explains. “Two of them were scheduled to be held in Québec City.

The first instance was in 2001. The CAO team was already en route to the venue when the 9/11 attacks unfolded. With the immediate support of the Convention Centre and city suppliers, they managed to cancel the entire event before it even began. When the conference was finally held in 2005, the welcome they received made a lasting impression on every attendee. History mirrored itself in 2021 when the pandemic forced another cancellation. This time, the Centre demonstrated its trademark flexibility and care by helping move the entire event to 2025. “When our members finally came back last year, it was a long eight years after we first signed the contract. Yet it felt like greeting old friends. The Convention Centre staff were just as eager to host us as they were those many years ago.”

The Québec City Convention Centre: More Than a Venue

These stories prove that the Québec City Convention Centre is more than just a building; it is a partner in professional growth. It is a place where ideas take shape and people create moments they carry for a lifetime. When the right space and the right people come together, an event becomes a legacy.

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